Business Drivers That Influence Information Systems Development
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The quality of the questions asked at that meeting may well determine the success or failure of the project. Analysts begin their work with an initial client meeting.
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Those that design systems are called business analysts or consultants. Ask open ended questions and take lots of notes. It is best to walk into those meetings with a willingness to listen rather than pretending that you know the client’s business.
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This will require meetings with the client. Obviously, you can not diagram a business process without understanding the business. Never lose site of the problem you are trying to solve-and use that as your filter. One of the toughest challenges is knowing what process to focus on and with what degree of granularity to zoom in on the process. Note that most business processes subsume other business processes.
#Business Drivers That Influence Information Systems Development how to
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Rules about wrapping product after slicing.Rules about which products can be sliced on which machines.Individuals performing this work focus on understanding the As-Is process and how to improve it in the To-Be process. The area of work that focuses on improving business processes is called business process redesign. This process takes into consideration the deficiencies identified in the As-Is process and the goals of the business. The redesigned and improved business process is called the To-Be process. Sometimes the solution is as simple as providing information for individuals completing a business process at the appropriate time, or simply rearranging the steps in the business process, in which case, no new information technology is needed. Sometimes information technology may improve processes, other times no technology is required. People used to camp out for days in advance outside the Ticket Master office. Buying concert tickets followed a similar process before services like Ticket Master went online. For each course that the student wishes to take, he must find the corresponding department table and add his name to the list for that class. There are tables representing each department staffed with faculty from that department. When his turn comes up, the student enters the auditorium. The As-Is process in that era might have shown a student waiting in line outside a large auditorium. For example, many years ago students registered for classes in person. Seeing the As-Is process diagrammed exposes obvious areas for improvement in the process. Information systems simply transform the processes with the goal of making the process more efficient, convenient, effective, reliable, and so forth.įirst, we represent the current (usually deficient) state As-Is process. Note that all of the processes mentioned above took place even before the advent of computers. The steps in applying to a university might include filling out an online form, submitting a credit card payment, requesting test scores be sent, and requesting that high school transcripts be sent. For example, applying to a university, filing taxes, and evaluating employees are all processes. In other words, a process describes the actions To-Be taken to accomplish a task. A business process is a set of goal directed activities. Implicit in each current and future state are one or more business processes.